UK Orders
Free UK Shipping on all orders over £15.*
Orders under £15 charged £1.49 for delivery.
Orders over £15:
|
Royal Mail (48 Tracked: 2 to 3 days) |
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£0.00 |
|
Royal Mail (Tracked 24: 1 to 2 days) |
|
£1.99 |
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DPD Local (Next Working Day Tracked) |
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£5.99 |
|
Royal Mail (Next Working Day Delivery by 1PM) |
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£7.99 |
|
DHL® (Domestic Express) |
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£8.65 |
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DPD Local (Saturday) |
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£14.99 |
*There are some items that we sell which are limited in how we can send them to you (Power Banks, Pen Knives, very large items etc.). Therefore, these items may not qualify for our free shipping offer. This information will be relayed when possible before you add your item to the basket.
* Please note that deliveries to the Isle of Man, Channel Islands, Scottish Highlands and Islands can take longer.
These prices are subject to change, the final charges will be visible in the checkout before you finalise your order. We aim to ship all orders placed before 3pm Monday to Friday, on the same day. Orders placed after 3pm GMT on Fridays, all orders on Saturdays & Sundays will be dispatched on the next working day.
Faster shipping options can be purchased at the checkout — Royal Mail Tracked 24 is available, DPD Local Guaranteed Next Working Day Delivery, DPD Local Saturday delivery and DHL Domestic Express.
Service details:
Royal Mail Tracked 48 & 24:
- Tracked to delivery point for sender and recipient
- Predicted day and estimated time of delivery by SMS and/or email
- In-flight delivery options
- Photo on delivery
- Online delivery confirmation with GPS map
UK Bank Holidays
Please note we will be closed and won't be despatching orders placed on UK Bank Holidays. Any orders placed on these days will be despatched the next working day.
EU Orders/Rest of World Orders
Free worldwide shipping available on order over £15 subject to parcel size and weight.
You may be charged customs tax and duties at the local rate upon entry in the country of delivery. For EU deliveries, goods manufactured within the EU & UK are not subject to duty but may have VAT charged.
We ship all orders placed before 3pm the same day. The default shipping method is 'Standard Delivery'. This is a reliable airmail service with no tracking but transit times for non-UK orders can be unpredictable. Royal Mail state on their website that parcels going to Europe aim to be delivered in 3-5 working days, parcels going to the Rest of the World aim to be delivered in 6-7 working days.
Where Custom Duties and Tax payment requests are refused by the customer the parcel will be returned to us. Please note, any additional charges for the return of parcel will lie with the customer and therefore the refund processed upon return will be minus these charges.
For EU and ROW, if available, faster tracked shipping options can be purchased at the checkout. If you require a faster delivery than we are offering please contact us at customer.service@ultralightoutdoorgear.co.uk as we may be able to help.
PLEASE NOTE: WE CAN ONLY SHIP FOOD PRODUCTS WITHIN THE UK.
International Destinations
Free Shipping
For our customers outside of the UK we advise that you place your orders well in advance. Our Free International shipping method is not a tracked or guaranteed shipping method and is therefore slightly unpredictable.
Royal Mail state on their website that parcels going to Europe aim to be delivered in 3-5 working days, parcels going to the Rest of the World aim to be delivered in 6-7 working days.
This service is not guaranteed, we cannot guarantee that these will be the delivery times for our free service.
Faster, Tracked Shipping
We also offer faster shipping methods, these are fully tracked, courier services that are available at our checkout. Details of cost are available at our checkout when you have your items in the basket. Speed can vary from 1 or 2 days to more than 5 days for destinations that are further afield. These services are fully tracked and you will get email notifications for these services.